Finding Driving Services for the Elderly

Updated December 21, 2018
Senior man looking through car window

As you age, driving might become one of those things you can no longer do. But, seniors still need transportation to the grocery store, medical appointments, and meetings with social services and governmental agencies. Driving services for the elderly allow seniors to remain independent in their homes rather than going to long-term care facilities.

Types of Driving Services for the Elderly

There are three basic types of transportation services for the elderly. Fees for each type will vary as will the availability.

Fixed Route

Fixed route transportation follows an established itinerary. Seniors may board at will, without a reservation. There can be no customized drop-offs or pick-ups, as the stops are predetermined. Discounted fees are usually available for the elderly.


Door-to-Door programs, also called Dial-a-Ride or Demand/Response, are considered the most flexible and most comfortable of the options for driving services for the elderly. This type of service takes a senior from one point directly to another point. Door-to-door requires a reservation, and there may be a fee attached.

Ride Sharing

A popular alternative is ride sharing, where one senior or volunteer driver drives for others. This type of service will usually pick up seniors at a variety of locations to travel to a specific destination, such as a senior center or a grocery store. Fees vary depending on the ride share provider.

Find Driving Services for Seniors

There are many resources for finding transportation for seniors. Federal, state, and local governments have programs and an abundance of information. Nonprofit organizations, churches, and social service organizations can also help with finding a program to suit the senior's needs.

National Transit Hotline

The National Transit Hotline maintains a list of providers that receive federal money for offering transportation services for the elderly and disabled. You can call the hotline toll free at 1-800-527-8279.

Area Agency on Aging

Areas Agencies on Aging (AAA) was established in 1973 by the federal government to "respond to the needs of Americans 60 and over." These regional agencies provide information and referrals on a variety of issues, including transportation, to seniors across the country. To find a local AAA, visit the National Association of Area Agencies on Aging website.

State Departments of Aging

Each state also offers transportation programs and information for the elderly. Visit the U.S. Department of Health and Human Services' Eldercare Locator and search by zip code, city, or county.

County Departments of Health and Human Services

County governments may also have driving services for the elderly, based on the needs of the residents. Contact your county office for options or with questions.

Public Transportation

Public transportation usually includes programs for the elderly. This varies by location and agency. To locate a list of public transit systems in your area, visit the Public Transportation Takes Us There website and select your state and county.

Senior Centers

Many centers offer pick-up services as well as other transportation programs. They may also connect those interested in ride sharing with drivers.

Retirement Centers

Some retirement centers offer ride services to residents as a benefit of living within the community. Whether these rides are at an additional cost or included within the other fees can vary from one center to another.

Private Firms

Popular nanny website provides a database of local senior care providers who will provide senior care services - including transportation - for an hourly rate. Ridesharing services like Uber and Lyft can provide safe rides for a distance-based fee, or services like GoGoGrandparent can be used to arrange rides for seniors.

Tips for Selecting Transportation Services

  • When talking to a service provider, it's a good idea to tell them of any disability, special needs or equipment the senior passenger may have. Let them know, for example, if there's a wheelchair or oxygen equipment that will be accompanying the passenger.
  • You should always ask about the fee before making a reservation. Always inquire about senior discounts or special programs to reduce the cost.
  • When you discuss services with a provider for the first time, consider asking if a friend or family member can go along as moral support for the first trip. The answer may be "no," but you won't know unless you ask.

Keeping Your Independence

Independence and self-reliance are important to senior citizens. Driving services for the elderly can greatly enhance their freedom and quality of life.

Finding Driving Services for the Elderly